General Returns Policy
You may return most new, unopened items sold and fulfilled by Amazon.com within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error. Items should be returned in their original product packaging.
Exchanges
If you received a faulty item and need to exchange it for the same item, request a replacement. If you would like to exchange an item for a different one, please return the original item (you will be refunded your original purchase price once we receive the item) and place another order for the item you wish to purchase. You do not have to wait for us to receive the original item before placing the new order.
Please note that it takes us 3 to 5 business days to process returns once they arrive at our Returns Center.
Gift Returns
The type of refund or credit you receive depends on how the gift was purchased and how it was returned. You may return most new, unopened items sold and fulfilled by Fashion treasures within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error.
Payment
All payments will be done via PAYPAL.
Shipping and Delivery
Fashion-Treasures.net gladly accepts orders from all around the globe. Available product lines, shipping rates and fees may vary depending on the delivery address for your order.
Your packages may be subject to the customs fees and import duties of the country to which you have your order shipped. These charges are always the recipient's responsibility. For further details, read about Restrictions (which apply to all international shipments) and Import Fees Deposits.
Privacy
Your privacy is important to us, and we know that you care about how information about your order is used and shared. We would like our international customers and customers shipping products internationally to be aware that cross-border shipments are subject to opening and inspection by customs authorities.
Also, we may provide certain order, shipment, and product information, such as titles, to our international carriers, and such information may be communicated by the carriers to customs authorities in order to facilitate customs clearance and comply with local laws.
If the order is a gift, the package is marked "Gift," but the cost of the item is still stated on the customs form.
Customs authorities require the value of the gift item to be stated directly on the package.
Returns & Replacements
The above terms (including, if applicable, terms related to the Import Fee Deposit) also apply to the shipment of any replacement product that might be shipped if there is a problem with the original shipment. If you return a product to us, you will be the exporter from the destination country. Title and risk of loss transfer to us upon receipt at our fulfillment centers. For additional information please use the "Contact Us" form accessible on the right-side of this page.
Which products does the Import Fees Deposit apply to?
Items sent to eligible countries via Priority International Shipping and in certain cases via Standard or Expedited International Shipping will have an estimated Import Fees Deposit applied to the order. The payment of import fees is the responsibility of the importer and is levied based on the laws of the country into which the products are being shipped.
What if the actual Import Fees are less than the Import Fees Deposit I was charged?
If the actual Import Fees (paid by carrier on behalf of the recipient to the customs and tax authorities of the destination country) are less than the Import Fees Deposit collected by us on your behalf, you will automatically be refunded the difference to the payment method you used for the order. You will receive a notification e-mail to confirm the amount of the refund. The process may take 4 to 8 weeks.
What if the actual Import Fees are more than the Import Fees Deposit I was charged?
For items sold by Fashion-Treasures.net, you will not be charged any additional fees if the actual Import Fees exceed the Import Fees Deposit we estimated. For items sold by Merchants, please check the applicable Merchant's policies.
How can the estimated Import Fees Deposit differ from the actual import duties and fees payable?
The Import Fees Deposit is an estimation of the taxes and duties that may apply and is not an actual calculation of the taxes and duties. In addition, customs regulations and tax rates applicable to certain goods may change between the date the taxes and duties were estimated and the applicable taxes and duties on the date of entry. Also, classification of goods in various countries and regions may be different.
Terms and Conditions
Terms and Conditions
Each item in your order is sold by Fashion Treasures. Those items for shipment to countries outside of Europe may be subject to taxes, customs duties and fees levied by the destination country ("Import Fees"). The recipient of the shipment is the importer of record in the destination country and is responsible for all Import Fees.
To obtain details regarding the Actual Import Fees, or to obtain documentation or receipts in connection with customs clearance, you may contact the Carrier specified in your shipment confirmation e-mail.
These terms and conditions are in addition to the standard Conditions of use of the Fashion Treasures website. Pursuant to those terms, title and risk of loss for the items transfer to the recipient upon delivery to the common carrier in Europe.
